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Terms/FAQ

FAQ

The Grandma's Baby Place Online Store was designed to make your entire shopping experience as simple and fun as possible. We understand that you might have a few questions regarding shopping or browsing the Online Store, so please see below you may find the answers to your questions right at your fingertips!

Is International Shipping Available?
We're happy to announce that we now ship internationally to over 100 destinations. International shipments may be subject to import duties and taxes upon arrival in the destination country. These duties and taxes are the responsibility of the customer.


What shipping carrier do you use?
All orders are shipped via USPS.

Do you ship to PO Boxes?
Yes, we do ship to PO Boxes.

When can I expect my order to ship?

Our current turnaround time is 3-4 weeks on all handmade items. Please note that on occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time. Your business is important to us and we make every effort to process your order as quickly as possible.


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Terms

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Each time you access and/or use the Website (other than to simply read this User Agreement), you agree to be bound by and comply with all of the terms of this User Agreement and any Additional Terms (defined below). Therefore, do not use the Website if you do not agree to all of the terms of this User Agreement and any Additional Terms.

Information on the Website

While every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

Copyright


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Grandma's Baby Place. The collective work includes works that are licensed to Grandma's Baby Place, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Grandma's Baby Place or purchasing Grandma's Baby Place products. You may display and subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Grandma's Baby Place or to purchase Grandma's Baby Place products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Grandma's Baby Place.  You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trade Marks

The trade marks, names, logos and service marks (collectively "trademarks") displayed on this website is registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.

Pricing

We reserve the right to change any price at which we offer goods or services. We may change prices to correct errors. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old or erroneous prices.

Warranty Disclaimer


This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Grandma's Baby Place disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Grandma's Baby Place does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Grandma's Baby Place does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

Grandma's Baby Place shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Grandma's Baby Place have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Notice

Grandma's Baby Place may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Grandma's Baby Place.

Disclaimer

By purchasing from this site, you certify and agree that you are authorized to make these purchases, that you are of legal age to purchase these items, and that you are authorized to use whatever financial instrument (credit card, cheque, and so on) is being used for payment. The  Grandma's Baby Place website accepts no liability whatsoever for any purchases made contrary to this agreement.

Other Websites & External links

We may post external links to other companies and services as well as other websites that offer great services for our guests. Grandma's Baby Place is not responsible for any graphical and textual content of these links and/or websites. You have to review their own policies. Grandma's Baby Place does not assume any responsibility or liability for actions, product and content relating to these companies or individuals.

Severability

If any of these Terms and Conditions of Use shall be regarded as invalid, void, or for any reason unenforceable, that terms or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining terms and conditions.

Entire Agreement

These Terms and Conditions together with any documents expressly referred to in them, contain the entire agreement between you and Grandma's Baby Place relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral between us in relation to such matters.

Copyright © 2013 - 2016

Privacy

Our Commitment

We are committed to providing you with information, products or services to meet your needs. That commitment includes protecting information we obtain about you. We want to earn your trust by providing strict safeguards to protect information about you as we continue to bring you valuable information, products and services. Please take a moment to read this Privacy Policy for some important information about your rights.

Use of Information

We gather certain types of customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. Grandmasbabyplace.com collects two types of information about users: “Personal Information” (such as name, email address, mailing address, phone number, credit card information and the items you have purchased) and “Aggregate Information” (such as information about how many users log on to our sites on a daily basis).

Personal Information

Personal Information is collected on line when users voluntarily register with Grandmasbabyplace.com to purchase items, receive electronic mailers, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on Grandmasbabyplace.com. In addition, we also collect information when users make a purchase, and when users utilized the “email to a Friend” feature. We also maintain a record of your product interests and purchases online.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

We hope you have a better understanding of the activities and information offered on our sites and how we use information to improve our site, our products and services, to understand your needs, and to fulfill your requests. We may change our policy from time to time. When we do make changes, we will notify you of the new policy by posting it on our sites. By using our Site following the posting of changes to this Privacy Policy, you are deemed to consent to our then-current Privacy Policy.

If you have any questions, please do not hesitate to contact us!

info@grandmasbabyplace.com